At Cosy Pups we respect your privacy and are committed to protecting your personal information.

Information We Collect
We may collect personal contact  details such as your name, phone number, email address and information about your pet when you make a booking or contact us.
We also keep records related to your dog’s grooming history, preferences and any important health notes you provide.

Data & Security
We take reasonable steps to keep your information safe and protected from unauthorised access, loss or misuse.
This includes secure storage practices and limiting access to your details.

Use Of Information
Your information is used to manage appointments, provide grooming services, communicate with you about bookings or updates and improve the overall experience we offer.
We may also use your contact details to send reminders or important service notifications.

Sharing Of Information
We do not sell or share your personal information with third parties unless required by law or necessary to deliver a service you have requested (such as booking platforms or payment processors, if applicable). Any third parties we use are expected to protect your information to the same standard we do.

Your Rights
You may request request that your personal details be removed from our system at any time.
Contact us and we will be happy to oblige.

Policy Updates
We may update this privacy policy from time to time. Any changes will be posted and will take effect immediately.